Measuring digital transformation? Get real.
Senior Associate Annie Kilroy explores the limitations in how digital transformation has been measured and outlines recommendations for how to better assess the value and impact of digital transformation.
Democratizing Digital or Digitizing Democracy?
The 2023 OGP Summit in Tallinn, Estonia featured a number of discussions centered on open government in the digital age. While the use of digital tools in government is far from a new idea, the COVID-19 pandemic spurred a rapid expansion of this practice, with leaders quickly adapting to remote environments through digitizing government processes